Diploma in 21st Century Telecommunications

Duration: 6 Months
Price: �2345* Plus Applicable Taxes

Date:

	starts 22 Nov 2010	Distance Learning	Register

Mandatory Modules:

1 � Changing Landscape

Review of Legacy Systems � Fixed Networks, Mobile

Networks and the Internet.

Industry Trends

Subscriber Numbers
Fixed/Mobile Ratios
Revenues
Services

Defining Convergence and Convergence Models
Case Study 1 � Fixed Network Operator

Services
Issues
Models for Convergence

Case Study 2 � Mobile Network Operator

Services
Issues
Models for Convergence

Case Study 3 � Broadband Supplier

Services
Issues
Models for Convergence

The Impact of the Internet and the Web
Web2.0 Trends and Influence
Converged Services
Fixed-Mobile Convergence (FMC)
Example FMC Services
The Triple-Play and Quad-Play Concepts
Business Models for Convergence
The Changing Role of the Regulator

2 � Services, Media and Terminals

The Service Landscape
Trends in Service Usage
Real-Time and Non-Real Time Service

Examples
Attributes and Requirements

Voice over IP (VoIP)
Fixed Mobile Convergence (FMC)
Internet Protocol TV
Content and Media Delivery
Multimedia Services
The Role of Content Owners
Terminal Requirements and Trends

Mobile Devices
Fixed Devices
Media Players
Hybrid Devices
PCs and Portable PCs

Converged Devices � the Possibilities
Terminal Technologies

3 � Enabling Technologies

Review of Access Network Technologies
Broadband Access

Digital Subscriber Line
Fixed Wireless
Mobile Wireless
Cable Networks

Core Network Technologies
Architectures for Converged Services
Service Control and Delivery
The IP Multimedia Subsystem

ETSI TISPAN Model
3GPP Networks
IMS Service Control

Content Platforms and Content Delivery
Internet Protocols for Converged Services
Quality of Service (QoS) Issues
QoS Mechanisms
End-to-End QoS
Billing Platforms

4 � Business Models for Convergence

Review of �Legacy� Business Models

The Telco
The Mobile Network Operator
Broadband Service Providers
Internet Service Providers
Virtual Network Operators
Hybrid Operators

Generating Revenue from Content

Subscription and Volume Models
Revenue Sharing
Advertising-based

Next Generation Business Models
Converged Billing, Converged Services and Converged Networks
The Network as a �Bit Pipe�
Triple-Play and Quad-Play Services
Partnerships and Alliances
Internet Business Models
CAPEX and OPEX Considerations for Converged Networks

Optional Modules:

A � Access Network Technologies

Access Network Requirements
Wireline Access Technologies
Digital Subscriber Line

xDSL Capabilities
DSL Availability and Trends

Fibre Distribution
Cable Networks � Features and Capabilities
Wireless Access Technologies
3GPP Networks

UMTS FDD and TDD Modes
HSxPA
Long Term Evolution

3GPP2 Networks

CDMA2000 Capabilities
1xVE-DO Release A
1xEV-DO Future Releases

Wireless LANs and the IEEE802.11 Standards
Wireless MANs

WiMAX Systems
Mobile WiMAX

Short-Range Wireless Technologies

Personal Area Networks
UWB Capabilities

Access Network Architectures for Converged Service Delivery
Authentication, Authorisation and Accounting

B � Core Network Technologies

Legacy Network Architectures

Fixed/Mobile
Circuit Switched
Packet Switched

Network Evolution
Service Control and Delivery in Legacy Networks
The Next Generation Network
Transmission and Transport Technologies � Ethernet, ATM, Frame Relay, PDH, SDH, Optical / DWDM, Token Ring
The move to All-IP Networks
IP Technology Explained

IPv4 and Ipv6
IP Operation and the Related Protocols

QoS Mechanisms � ATM, MPLS, DiffServ, IntServ, RSVP
MPLS Layer 2 and Layer 3 VPNs
Voice Over IP

Softswitch Principles, the Media Gateway, Signalling and SIGTRAN

The IP Multimedia Subsystem (IMS) and SIP

IMS Architecture and Procedures
Session Initiation Protocol and Session Description Protocol

Streaming / Advanced Media Support
Making the Transition from IPv4 to IPv6 � Dual IP Layers, Tunneling
Addressing and the use of E.164 numbering scheme - ENUM Protocol
Migration Strategies for Operators

C � Converged Service Delivery

Telecommunication Service Delivery

Network Services
Intelligent Networks
Service Delivery Platforms
Messaging Systems

Open Service Access and Parlay
Parlay X and Web Services
The IP Multimedia Subsystem
IMS Architecture
IMS Service Control

SIP-based Application Services
IN Services
Interworking with OSA

IMS Protocols and Procedures
3GPP/3GPP2 IMS Implementation
IMS in Fixed Networks

Enabling FMC

QoS Requirements and Control

D � Digital Television and IPTV

The Technical Requirements of Television
Digital Television Principles
Digital Broadcasting Standards

DAB
DMB and variants
DVB
DVB-H
ISDB
ASTC

Digital Television Delivery

Terrestrial Networks
Satellite Systems
Cable Networks

DTV Receivers

Set-top Boxes
Digital Receivers
Mobile/Personal Devices

Internet Protocol TV (IPTV)

Services and Features
Platforms

IPTV Global Trends
IPTV Services and Service Providers

E � Billing and Support for Converged Services

Legacy Billing Models and Platforms
Billing Requirements for Converged Services

The Customer�s Expectations
Operator Requirments

The Billing Cycle
Platforms for Converged Billing
Platform Architecture
The Role of Mediation and Rating in Convergence
Customer Care Facilities

Operational Support
Business Support

Business Systems
Operational Systems
Operations and Maintenance
The Role and Scope of OSS and BSS
The TMF and eTOM
Current and Legacy OSS / BSS Systems

Topologies and Infrastructure
Customer Care and OSS

NGOSS Explained

F � Marketing, Branding and Positioning

Setting Strategy and Direction
Measuring Performance � Net Adds, ARPU
Segmenting the Market
Regional Issues
Terminals
Service Types

Voice Based
Data Services
Messaging
Content and Media

Adding Value for the User
Accessing the Services
Increasing Revenue
Evaluating Customer Needs
Loyalty / Churn Issues
Establishing a Brand
Marketing Campaigns � Examples

G � Security

Security Considerations
Types of Network Attacks
Security in Wireless Networks
Protecting Network Data
Service Misuse
Repudiation
Commercial Confidentiality
IP and Security

Transport Layer Security (TLS)
Wireless Transport Layer Security (WTLS)
IPSec (IP Security)
Secure Connections and Virtual Private Networks
Internet Key Exchange (IKE)
Public Key Infrastructure (PKI)
Radius (Authentication, Authorisation and Accounting)
Diameter and AAA

Fraud and Fraud Prevention
Fraud and the Billing System

Revenue Assurance

Voucher Management
Managing the Network

H � Operating Effectively

The Business Environment
The Operational Environment
The Basic Requirements � Operational and Administrative
Internal Organisation

Major Divisions and Responsibilities
Key Functions
Interrelationships

Processes and Procedure Flows

Marketing and Sales
Provisioning
Engineering Processes
Fault Reporting and Rectification
Billing and Charging

Customer Care Facilities

Operational Support
Business Support

Business Systems
Operational Systems
Operations and Maintenance
The Role and Scope of OSS and BSS
The TMF and eTOM
Current and Legacy OSS / BSS Systems

Topologies and Infrastructure
Customer Care and OSS

NGOSS Explained

Module Structure:

Each Module is made up of written material, coursework (questions, worked examples and research), regular self-marked exercises (in the form of multiple choice questions), and tutor support.

Written material provided will be nominally between 70 � 100 A4 pages, and (with exercises, worked examples, and tests), require 20 hours work per module / month.

Administration:

Material will be delivered in hard-copy format at appropriate intervals. Modules are available in soft copy via our website.

An optional face-to-face question and answer session will be held mid point in the course. Although not compulsory, the session allows participants to meet the tutor(s) and other participants, and for participants to review and consolidate coursework, and facilitates questions / answers.

A Course Director will provide technical support and a consistent point of contact for participants throughout the course, and will also oversee the marking of any tutor set assignments.

Assessment:

Criteria for student assessment are based on a Final Examination. Examinations are Web-Based using an appropriate adjudicator.

In addition, module self-tests are provided throughout the course in order that progress can be measured.

Accessibility

Course Features

Related Courses