Programme
Diploma in Modern Telecoms
Mandatory Modules:
C1 – Modern Telecoms
- Global Telecoms Market Dynamics
- Market Analysis and Trends
- Terminals & Operating Systems
- Standard and Supplementary Services
- Billing Features and Services
- Content and Downloads
- Messaging & Media
- Roaming and Interoperability
- Security
C2 – Enabling Technologies
- Review of Access Network Technologies
- Fixed & Mobile Broadband Access
- Core Network Technologies
- Architectures for Converged Services
- Service Control and Delivery
- The IP Multimedia Subsystem
- Content Platforms and Content Delivery
- Internet Protocols for Converged Services
C3 – Service Delivery
- Telecommunication Service Delivery
- Open Service Access and Parlay
- Services for Evolved Networks
- IMS Architecture & Procedures
- IMS in Fixed Networks & FMC
- Standards and Service Delivery
- Converged Devices & Technologies
C4 – Telecoms Business Models
- Review of ‘Legacy’ Business Models
- Generating Revenue from Content
- Subscription and Volume Models
- Revenue Sharing and Advertising
- Next Generation Business Models
- Converged Billing
- The Network as a ‘Bit Pipe’
- Triple-Play and Quad-Play Services
- CAPEX and OPEX Considerations
Optional Modules:
S1 – Access Network Technologies
- Access Network Requirements
- Wireline Access Technologies
- Digital Subscriber Line
- Fibre Distribution
- Wireless Access Technologies
- 3GPP Networks UMTS, HSPA & LTE
- 3GPP2 Networks
- Wireless LANs and WiMAX
- Short-Range Wireless Technologies
- Access Network Architectures & AAA
S2 – Core Network Technologies
- Legacy Network Architectures & Evolution
- The Next Generation Network
- Transmission and Transport Technologies
- The move to All-IP Networks
- IP Technology Explained
- QoS Mechanisms & MPLS
- Voice Over IP and SIGTRAN
- IMS and SIP
- Addressing and the ENUM Protocol
- Migration Strategies for Operators
S3 – Media Delivery and Advanced Services
- The Service Landscape
- Trends in Service Usage
- Real-Time and Non-Real Time Service
- Voice over IP (VoIP)
- Fixed Mobile Convergence (FMC)
- Internet Protocol TV
- Content and Media Delivery
- Multimedia Services
- The Role of Content Owners
- Terminal Requirements and Trends
- Converged Devices and Terminals
S4 – Digital Television and IPTV
- The Technical Requirements of Television
- Digital Television Principles
- Digital Broadcasting Standards
- Digital Television Delivery Networks
- DTV Receivers and IPTV
- Services, Features & Platforms
- IPTV Global Trends & Service Providers
S5 – OSS, BSS & Billing
- Trends affecting Billing & Support
- Billing for Converged Services
- The Billing Cycle
- Challenges to a converged OSS/BSS
- The TMF and eTOM
- NGOSS Explained
- All IP Billing and Support
- Mediation and Rating
- Content and Smart Devices
- CRM and Billing KPIs
S6 – Marketing Next Generation Services
- Marketing converged communication services
- Customer satisfaction and loyalty drivers
- Communications marketing objectives and metrics
- Elements of the marketing strategy
- Segment-specific marketing
- Configuring customer solutions
- Pricing and bundling next-generation services
- Distributing next-generation services
- Promoting communications solutions
- The role of telecoms and third-party brands
S7 – Operating Effectively in Telecoms
- The Industry and Company Strategy
- Setting Out the Business Case
- Processes and Procedure Flows
- Process Modeling
- Launching New Services
- Billing and Procurement
- Operations and Maintenance
- Monitoring Service Performance.
- The Scope of OSS and BSS
S8 – Advanced Radio
- The Electromagnetic Wave, Radio Spectrum and Propagation
- FDMA, TDMA and CDMA Principles
- Cellular principles and the C/I ratio
- Path Loss and Cell Planning Tools
- Typical Cell Configurations
- Physical, Transport & Logical Channels
- Signalling channels (including Multiframe Structures)
- Protocols and Procedures
- Power Control Techniques
- Handovers / Cell Reselections
- The Radio Planning Processes
- Optimisation Techniques
S9 – Advanced IP
- IP Protocol Review
- IP Applications
- IP Security
- IP in Mobile Networks
- IP Multimedia Subsystem (IMS)
- Voice over IP
- Dimensioning a Multimedia IP Network
S10 – Security and Fraud Prevention
- Security Considerations
- 3GPP Security Models
- Types of Network Attacks
- Service Misuse & Repudiation
- Commercial Confidentiality & DRM
- IP and Security Solutions
- Fraud and Fraud Prevention
- Revenue Assurance
Module Structure:
Each Module is made up of written material, coursework (questions, worked examples and research), regular self-marked exercises (in the form of multiple choice questions), and tutor support.
Written material provided will be nominally between 70 – 100 A4 pages, and (with exercises, worked examples, and tests), require 20 hours work per module / month.
Administration:
Material will be delivered in hard-copy format at appropriate intervals. Modules are available in soft copy via our website.
An optional face-to-face question and answer session will be held mid point in the course. Although not compulsory, the session allows participants to meet the tutor(s) and other participants, and for participants to review and consolidate coursework, and facilitates questions / answers.
A Course Director will provide technical support and a consistent point of contact for participants throughout the course, and will also oversee the marking of any tutor set assignments.
Assessment:
Criteria for student assessment are based on a Final Examination. Examinations are Web-Based using an appropriate adjudicator.
In addition, module self tests are provided throughout the course in order that progress can be measured.
