
"Very informative and helpful considering I have no telecoms background" SH, Zain
With telecom technologies changing rapidly, there is a need to thoroughly understand the capabilities, limitations, and implications as each new system is adopted. This module sets out the emerging picture logically – tackling the building blocks first, before looking at the different access and core network systems in more detail.
The picture is built up from the basics to include the way in which the different technologies and elements interact to provide the overall user experience. For the mobile technologies, we concentrate on the 3GPP family, and the evolutionary path through GSM, GPRS, EDGE, 3G W-CDMA and HSxPA, and onto LTE and also
including WiMAX. Interoperability, compatibility, and roaming scenarios are all illustrated.
"Excellent - gave me a formalised technical overview" DT, McKinsey & Co
As the service mix becomes increasingly complex (and IPcentric), effective service delivery and support systems become increasingly important. This module looks at the issues of service implementation, provision, control, and billing. Both the Operational Support System (OSS), and Business Support System (BSS) are examined, including the evolving techniques used in modern Billing systems and CRM platforms. Finally, we focus on simplifying the provision of OSS and BSS systems through initiatives such as NGOSS.
"Good technical structure presentation as I'm from a finance background, this was most useful" PR, Vodafone