
"Very useful and so much related to my job!" LA, Zain
This module uses a market-oriented approach to assess major areas of applicable financial knowledge. It provides the tools to allow telecom executives to develop their financial awareness, and to apply their skills and knowledge as they develop new service propositions, or manage busy departments. It better places each participant for survival in the competitive environment of modern telecommunications.
"Well delivered made finance interesting to follow" OE, Western Wireless
So, what does it take to be an effective leader in today’s telecommunications environment – a world of continuous change and constant challenges?
This day long module is designed to optimise your effectiveness as a leader. It explores how you can use your management and leadership style as a strategic tool to align your organisation’s culture with its strategic business objectives – whilst building support for your projects.
The programme looks at real world leaders and examines how they achieve the results that they do. It also looks at your existing level of competency in core leadership areas and provides feedback on your leadership style.
We explore leadership in the real world, with a focus on overcoming resistance to change, dealing with politics and the dynamics of power distance.
"This was the best section. I have learnt a lot on how to deal with change, appraisals and task assignment" PK, Celtel
Ensuring the provision of a viable and competitive customer proposition is vital to the success of a telecoms operator, and in turn, the telecoms vendors (handset and network), and service providers. A key element of ensuring that success is communicating the proposition effectively.
This module provides useful insights into marketing and positioning strategies employed within the telecommunications industry. We focus on assessing that the right products are developed within different market environments, and that marketing communications are effective, focused and timely.
"Very useful, anyone can relate to this section" LB, Warid Telecom
"Excellent presentations, beautiful delivery" LS, MTN