Telephone Account Management for Telecoms

Course Detail
  • Duration: 2 Days
  • Price: €1575* Plus Applicable Taxes
  • In-house option only, contact us for details

Overview

New products, technologies and customer trends within the Telecoms arena are placing great strategic demands on decision makers. Across the market customers are looking to buy from organisations that can both understand their needs and present compelling evidence about how these needs will be met.

This training will equip them to carry through a pro-active and focused sales strategy for using face-to-face, telephone and email to build profitability and customer value.

Why should you attend this course?

Attend this highly regarded 2-day sales training programme and you will be able to:

  • Understand the key fundamentals of sales psychology and how they apply to the account manager role and recognise leading sales methodologies and understand how they apply to their customers
  • Identify key business drivers within target organisations and recognise their impact on decision making processes
  • Design a pro-active sales campaign that targets key strategic business objectives whilst making the most of all selling resources
  • Make structured and focused sales calls to new and established customers targeting key revenue and strategic objectives
  • Understand the key influencing and communication skills required for successful account management and sales
  • Open sales calls with confidence and purpose
  • Create powerful descriptions of products and services and a strategy for articulating their value to individual companies
  • Use a structured ‘Probing Cycle’ to understand a customer’s needs and to build the value of the sale
  • Close with confidence and authority and negotiate the best possible ‘win-win’ solution
  • Build valuable relationships with key clients based on value and respect

Course Summary:

  • Sales fundamentals and commercial awareness of the Telecom industry
  • Influencing and communication skills within the sales call
  • Building powerful sales strategies
  • Winning business and increasing sales in competitive and challenging environments

For a detailed programme click here

Who Should Attend this Course?

The workshop is designed for sales people and account managers that are looking to create, develop and maintain strong and profitable relations with key customers

In-house Options

This course is available as an in-house option delivered at a date and location convenient to you. more…

Want to learn more?

Contact our training specialist on:

Tel: +44 020 7017 5614
Email:
training@telecomsacademy.com

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