Payment

You will be asked to complete a method of payment whilst completing the online course registration or course papers purchase form. Delegates must ensure that payment is received before the date of the course or payment will be required on the day. Payments made by cheque should be made payable to Informa UK Limited. If you choose to pay by bank transfer, please tell your bank to include the IBC reference code UKCTAMTTMBA0601 and the delegate's surname in the transfer instructions. Transfers should be made to:

Bank transfers (except USD in USA) should be remitted to:

NatWest Bank
25 High Street
Colchester
Essex
CO1 1DG
UK

Account Name: Informa UK Limited
Sort Code: 60-06-06
Account No: 01825550
IBAN: GB25NWBK60060601825550
Swift Address: NWBKGB2L

Bank transfers in USD in USA should be remitted to:

Fleet Bank
1185 Avenue of Americas
New York
NY
USA

Account Name: Informa UK Limited, account 2753109322
ABA for wires: 021200339
ABA for ACH: 021000322
Swift Address: FNBBUS33

Please fax a copy of your bank transfer and the customer's name to our customer services department +44 (0)1932 893896

Cancellations & Refunds

If you should cancel a course registration at least 10 working days before the date of the course you will receive a refund less a service charge of 125.00. We regret that no refunds can be made for cancellations received after 10 working days before the course. We welcome substitute delegates at any time.

If you are unable to attend the course and are purchasing course papers, they will be delivered to you approximately 28 working days after the course has taken place provided that your payment has been received. If you are not 100% satisfied with the papers you receive call Julie Fulk on +44 (0)1932 893851 and we will arrange for a full refund or substitute.

It may be necessary for reasons beyond the control of the organisers to alter the content and the timing of the programme or the identity of the speakers.

Data Protection - Delegates Please Note

The personal information that you provide will be held on a database and may be shared with companies in the Informa Group in the UK and internationally. Sometimes your details may be made available to external companies for marketing purposes. If you do not wish your details to be used for this purpose, or wish to amend your mailing details, please write to:

Customer Service Department
Informa Telecoms & Media Conferences
Enterprise House
45 Station Approach
West Byfleet
KT14 6WK
Telephone: +44 (0)1932 893600
Fax: +44 (0)1932 893612
Or if you prefer you can email.

This contract is covered by English Law.